Most Transformations Fail at Execution. Yours Won't.
The full O2O lifecycle. 360 days. Steps 1-27. From strategy through operations to continuous capability building.
For organisations with a GO decision from Throughput-90
The Execution Gap
You've made the GO decision. Your TCM Success Map is complete. You know exactly what needs to happen. But knowing and doing are different things.
Why Good Strategies Die
- Portfolio fragmentation: Too many initiatives, not enough focus
- Delivery chaos: Projects running without proper governance
- Operations misalignment: BAU fighting transformation
- No feedback loop: Strategy disconnected from execution reality
- Capability decay: Skills built then lost
The Full O2O Lifecycle
OpsMax-360 isn't just about execution. It's about building the complete capability management system that sustains transformation forever.
27 steps + 9 delivery sub-steps. Each one building on the last. Each one documented. Each one measured.
The Four Quarters
A year of structured transformation. Each quarter builds capabilities that compound.
Validate and operationalize your TCM Success Map. Build the foundation for everything that follows.
- Complete capability assessment
- Strategic roadmap with dependencies
- Resource model and constraints analysis
- GO/NO-GO criteria validated
Translate strategy into actionable portfolio. Launch transformation initiatives with proper governance.
- Portfolio architecture complete
- Initiative prioritization matrix
- Governance framework operational
- First wave initiatives launched
Master the delivery system. Build repeatable patterns for transformation execution.
- Delivery methodology embedded
- Progress tracking operational
- Issue escalation patterns working
- Capability transfer underway
Embed transformation into operations. Build the continuous improvement flywheel.
- TOC operations framework
- Continuous improvement system
- Knowledge management operational
- Flywheel spinning autonomously
The Continuous Flywheel
This is what separates OpsMax-360 from every other transformation programme. We don't just help you transform once. We build the system that keeps transforming.
Step 27 Feeds Back to Step 1
The O2O methodology is designed as a perpetual cycle. As you complete operations optimization, you naturally identify the next strategic opportunity.
Compound Capability
Each cycle builds on the last. Transformation gets easier, not harder.
Self-Sustaining
Eventually runs without external support. Your team owns the process.
Competitive Moat
Others do transformation. You have a transformation system.
Who This Is For
OpsMax-360 is not for everyone. It's for organisations ready to make transformation a permanent capability.
You Have a GO Decision
- Completed Throughput-90 programme
- TCM Success Map fully validated
- Executive sponsor committed
- Budget allocated for execution
You're Ready to Execute
- Strategy phase complete, not starting
- Team capacity available
- Organizational will to change
- 12-month commitment possible
You Want Lasting Change
- Not interested in one-off projects
- Building long-term capability
- Want to own the process
- Ready to embed transformation DNA
You Have the Scale
- Multiple transformation initiatives
- Cross-functional impact
- Complex stakeholder landscape
- Significant business outcomes at stake
Pre-requisite: Throughput-90 with GO Decision
OpsMax-360 is only available to organisations that have completed Throughput-90 and received a GO decision. This ensures we're building on solid strategic foundations.
Haven't completed Throughput-90 yet? Learn about the 90-day programme →
What's Included
Everything you need for 360 days of transformation excellence.
Weekly Executive Sessions
Strategic alignment and obstacle clearing with Mark Waller
Value: £24,00040 Consulting Hours
Flexible deployment for critical moments throughout the year
Value: £12,000Quarterly Strategic Reviews
Deep-dive sessions to recalibrate and optimize
Value: £6,000Athena Enterprise
Full team access to AI co-pilot for transformation
Value: £4,997Complete O2O Toolkit
All 27 step templates, frameworks, and playbooks
Value: £2,997Priority Support Channel
Direct access for urgent issues and guidance
Value: £3,000Enterprise Bonuses
Custom Playbooks
Tailored to your industry and context
All Lower Tier Content
Start Right 30 + Throughput-90 materials included
Team Training Sessions
Capability building for your transformation team
Executive Dashboard
Real-time visibility into transformation progress
Total Value Delivered
£52,994+
The Investment
Starting from
£15,000
Scoped to your specific transformation requirements
Tailored Scope
Investment scaled to your transformation complexity and team size
Flexible Structure
Quarterly payments aligned with programme milestones
ROI Focused
Measurable outcomes tied to your strategic objectives
How to Begin
Three steps to starting your OpsMax-360 journey.
Strategy Call
45-minute session to understand your transformation context and validate fit
→Custom Proposal
Detailed scope, timeline, and investment tailored to your requirements
→Launch Q1
Begin with Strategy Mastery phase and build momentum from day one
The Measurable Capability Guarantee
At the end of 360 days, you will have measurable improvement in transformation capability maturity. We track this through the O2O Capability Assessment at programme start and end. If you don't show improvement, we continue working with you at no additional cost until you do.
Common Questions
OpsMax-360 requires a validated GO decision from Throughput-90. This ensures we're building on solid strategic foundations rather than rushing into execution. If you're earlier in the journey, start with Start Right 30 or Throughput-90.
Typically quarterly payments aligned with programme phases. The exact structure is agreed during scoping based on your requirements. We're flexible on payment timing to match your budget cycles.
Executive sponsor: 4-6 hours monthly. Transformation lead: 2-3 days weekly. Extended team: varies by phase. We'll map this out in detail during scoping.
Yes. The quarterly structure allows for recalibration. If business circumstances change, we adapt. The goal is successful transformation, not rigid adherence to a plan.
Traditional consulting delivers recommendations and leaves. We build capability. By programme end, your team owns the transformation system. We work ourselves out of a job.
The flywheel should be spinning autonomously. Your team has the capability to run continuous transformation. Optional alumni support and periodic health checks are available for organisations wanting ongoing connection.
Ready to Build Lasting Transformation Capability?
You've done the hard work of strategy. You've made the GO decision. Now let's execute with the rigour and support that turns strategy into reality.
For organisations with a GO decision from Throughput-90